FAQ

All orders are processed within 1 to 2 business days (Monday – Friday). Orders placed before 5:00 PM (CST) will begin processing the same business day.

Standard shipping transit time takes 5 to 8 business days. The total estimated delivery time (processing + transit) is 6 to 10 business days across the USA.

We offer a 30-day return window from the delivery date. Items must be unused, unworn, in original packaging with tags attached. Once approved and inspected, approved refunds are processed back to your original payment method within a minimum of 10 business days.

If you receive a damaged, defective, or incorrect item, Manluxe covers return shipping. If you return an item due to personal preference or change of mind, the customer is responsible for return shipping fees.

We accept major Credit & Debit Cards (Visa, MasterCard, American Express, Discover, JCB, Diners Club), Digital Wallets (Apple Pay, Google Pay, Shop Pay), and PayPal. All transactions are charged in USD ($).

Once dispatched, you will receive an automated shipping confirmation email with your tracking number. Tracking details typically update within 24 to 48 hours.

If you need to change your delivery address or cancel an order, please contact us within 12 hours at support@manluxe.shop before order processing begins.

Yes. Our website uses 128-bit SSL encryption and is PCI-DSS Level 1 compliant. We do not store or access your credit card numbers or financial credentials.

Under CCPA/CPRA laws, you can send an opt-out request by emailing support@manluxe.shop with the subject line "Do Not Sell or Share My Personal Information".

Our customer support team is available during business hours (Monday – Friday | 9:00 AM – 5:00 PM CST):
• Email: support@manluxe.shop
• Phone: +1 (914) 432-9379
• Address: 649 S Main St, Bel Air, MD 21014, USA