At Manluxe, we strive to make your shopping experience convenient, transparent, and secure. This Payment Policy outlines the accepted payment methods, billing terms, and security protocols for purchasing our women's clothing items.
1. Accepted Payment Methods
To provide a smooth checkout experience, we accept a wide range of secure payment options:
Credit & Debit Cards: Visa, MasterCard, American Express, Discover, JCB, Diners Club.
Digital Wallets: Apple Pay, Google Pay, Shop Pay.
Online Payment Gateways: PayPal.
Note: All transactions are processed in USD ($). We do not accept Cash on Delivery (COD), personal checks, money orders, or direct bank transfers.
2. Billing & Price Accuracy
Immediate Billing: Your selected payment method will be charged immediately upon placing your order.
Price & Currency: All prices displayed on our website are in United States Dollars (USD).
Taxes: Applicable sales taxes will be calculated and added during checkout based on your delivery address in accordance with local regulations.
Shipping Charges: Shipping fees (if applicable) are clearly displayed at checkout prior to order completion. For more details on delivery timelines, please review our [LINK TO SHIPPING POLICY].
3. Payment Security & PCI Compliance
Your financial safety is our highest priority:
SSL Encryption: Our online store uses 128-bit Secure Sockets Layer (SSL) encryption technology to safeguard your sensitive payment details during transmission.
PCI-DSS Compliant: Our checkout system is fully compliant with the Payment Card Industry Data Security Standard (PCI-DSS Level 1).
No Stored Payment Details: We do not store, store-and-forward, or have direct access to your credit card number or payment account passwords. All payments are processed through safe, secure payment gateways.
4. Order Verification & Authorization
To prevent unauthorized transactions and fraudulent activity, all orders undergo security verification.
If your payment is declined or flagged by our payment gateway, we reserve the right to pause or cancel the order. In such cases, we will contact you via email at support@manluxe.shop to verify your details.
5. Cancellations, Refunds & Chargebacks
Order Cancellation: If you wish to cancel an order, you must notify us within 12 hours of placing it, before it enters processing.
Refunds: Once a return or cancellation is approved, refunds will be credited back to your original payment method. Processing typically takes 3 to 7 business days depending on your card issuer or bank.
To read our complete refund and exchange guidelines, please visit our [LINK TO RETURN POLICY].
6. Contact Information
If you have any questions regarding billing issues, declined transactions, or payment queries, please feel free to reach out to our customer support team:
Store Name: Manluxe
Email: support@manluxe.shop
Phone: +1 (914) 432-9379
Business Address: 649 S Main St, Bel Air, MD 21014, USA
Customer Support Hours: Monday – Friday | 9:00 AM – 5:00 PM (CST)