Shipping policy
Welcome to Manluxe! We are dedicated to delivering high-quality women's clothing safely and efficiently to your doorstep. Please read our Shipping Policy below for details regarding order handling, transit timelines, and delivery estimates.
1. Order Processing Time
All orders are carefully inspected, packed, and dispatched from our facility.
Handling / Processing Time: 1 to 2 business days (Monday – Friday).
Order Cut-Off Time: Orders placed before 5:00 PM (CST) will start processing the same business day. Orders placed after 5:00 PM (CST) or over the weekend will begin processing on the next business day.
2. Shipping Rates & Transit Time
We offer reliable standard delivery for all our women's apparel collections.
| Shipping Method | Processing Time | Transit Time | Total Estimated Delivery Time | Shipping Cost:9.99$ |
| Standard Shipping | 1 - 2 Business Days | 5 - 8 Business Days | 6 - 10 Business Days |
Note: Total Delivery Time = Processing Time (1–2 Days) + Transit Time (5–8 Days). Most orders arrive within 6 to 10 business days.
3. Order Tracking
Once your clothing order is shipped, we will send you a confirmation email containing your tracking number and a tracking link.
Tracking details usually activate within 24 to 48 hours after dispatch.
4. Address Changes & Cancellation
If you need to modify your shipping address or cancel an order, please email us within 12 hours of placing the order at support@manluxe.shop.
Once an order enters the processing stage or has shipped, we cannot change the delivery address or cancel the shipment.
5. Lost, Damaged, or Missing Packages
If your tracking shows "Delivered" but you have not received your package, please inspect your delivery area, check with neighbors, or contact the shipping carrier.
If your items arrive damaged or are lost in transit, please contact us immediately at support@manluxe.shop with your order number so we can help resolve the issue promptly.
6. Business & Support Contact Information
If you have any questions about your order status or shipping terms, please reach out to our customer support team:
Store Name: Manluxe
Email: support@manluxe.shop
Phone: +1 (914) 432-9379
Business Address: 649 S Main St, Bel Air, MD 21014, USA
Customer Support Hours: Monday – Friday | 9:00 AM – 5:00 PM (CST)